Mum has reported a few telephone calls over the last week when I haven't been there ..... (her 'rule' is to give any caller she doesn't recognise my number for me to deal with..... which she seems to have coped with last few months....)
This time she can't, calls have been from someone speaking a foreign language.... 1471 has produced 'number withheld'.... have assumed it was just someone trying a 'wrong number' .. only talked with her this afternoon about using the BT service where anonymous numbers can be blocked if these calls continued....
Mum just rang - agitated (thank God she was lucid enough to put the phone down from the incoming call and then ring me immediately....) has just received an 'operator call' asking if she would accept......
Rang BT - can block anonymous calls... can offer preference service ... CAN'T block operator calls...... ANYONE could ask for charges to be reversed ... tried to explain my mother is not always capable of understanding a question and providing an appropriate answer (Response: 'Can't she say yes or no?' - thought I knew the meaning of blood boiling until now......)
New 'rule' - just put the phone down if it happens again - but can I trust her to do it? What can I do? She can't be without her phone.... alright, it's maybe *only* a financial risk.... but my mind is going into 'sinister' overdrive....I naively assumed ...... why has this caller become so persistent? And how else am I yet to discover how national services fail our vulnerable and expose them to risk????
Anybody offer any help/suggestions.....? (Apart from 'calm down' )
Soz, just never even THOUGHT of this one coming..... Karen (TF)
This time she can't, calls have been from someone speaking a foreign language.... 1471 has produced 'number withheld'.... have assumed it was just someone trying a 'wrong number' .. only talked with her this afternoon about using the BT service where anonymous numbers can be blocked if these calls continued....
Mum just rang - agitated (thank God she was lucid enough to put the phone down from the incoming call and then ring me immediately....) has just received an 'operator call' asking if she would accept......
Rang BT - can block anonymous calls... can offer preference service ... CAN'T block operator calls...... ANYONE could ask for charges to be reversed ... tried to explain my mother is not always capable of understanding a question and providing an appropriate answer (Response: 'Can't she say yes or no?' - thought I knew the meaning of blood boiling until now......)
New 'rule' - just put the phone down if it happens again - but can I trust her to do it? What can I do? She can't be without her phone.... alright, it's maybe *only* a financial risk.... but my mind is going into 'sinister' overdrive....I naively assumed ...... why has this caller become so persistent? And how else am I yet to discover how national services fail our vulnerable and expose them to risk????
Anybody offer any help/suggestions.....? (Apart from 'calm down' )
Soz, just never even THOUGHT of this one coming..... Karen (TF)