My brother and I are PoAs for my dad in regards to both LPAs. Fully certified/stamped/sealed/etc. They were done some years ago but it became apparent recently to register the financial one with my dad's banks. The local branch of one bank where my brother also had an account with but I didn't initially told us wrong information in that, if we followed it, it would have meant going back to the Office of Public Guardian to amend the LPA, costing us further money and time. Thankfully we had a few more brain cells than the bank staff member and asked her to clarify her 'advice' with someone else, and then she confirmed we were right. There were further moments of 'really?!' with that initial appointment but it didn't end there. As I didn't have an account with the bank, I needed further ID and kept making appointments to complete their registration. Each appointment then had an external problem, i.e. the person I needed to see was not available. Realising that the branch were just the 'middle man' between us and their PoA dept, I then sent all the paperwork to the dept, by recorded delivery, and they lost it! I am in the midst of a complaint with them, and so far they've admitted the local branch's service to us was below standard, and I'm possibly thinking of sending a copy to the Financial Conduct Authority. The local branch of another bank were great. It was a pretty straightforward appointment. They asked if we wanted online access, and thought why not. After getting letters saying we're now registered at their bank as PoAs, my brother tried to do a transfer from one of this bank's accounts but it did not turn up at its destination. He went into the bank, checked the details of where the money was coming from and going to, and there was no mistake. So it was left with this bank to investigate. Out of the blue, there was a note left on the online account to my dad stating that they know he has PoAs but only he can do this transfer not the PoAs. If he wants the PoAs to do this, we would need a Court Order!! I can honestly tell you if was just a simple bank transfer to cover a payment in another account, nothing grand. And so another complaint awaits. So have you still had issues when you've registered a LPA with the bank of your PWD? Or is it just us that's been unlucky?!?!