We applied for probate on 12th of March at Ipswich office. When I had heard nothing by 10th of May I emailed only to be told that the probate office we had sent the application to had closed and all mail was sent to Newcastle and they had not received the form from HMRC. I phoned HMRC and they had sent the form to the London office and it was finally sent to Newcastle that day. It’s now 6 weeks on and still nothing. I emailed on Monday for an update but no response 4 days later. They normally reply within 24 hours. Their website says they are 10 days behind schedule but it seems more like 10 weeks.