An update, as I breathe a sigh of relief. Mother 92 yrs with dementia, was in a care home with good quality care for 5 years, then it went down hill for past 4 months. Neglect of my mother crept up and finally lots of bruising one week followed by hip fracture two weeks later. She thrived in hospital and has been discharged to a different nursing home. She took a few days to settle and then came in to her own. She looks brighter and more relaxed that I have seen her for ages. Obviously her memory remains shattered but that is okay if she is in peace. I have been through the wars. My lessons learnt include: 1. If you are concerned about neglect with hindsight I should have moved her sooner, 2. Keep CQC informed they cannot take action re an individual but letters received guide them as to what they look at when they inspect and also the timing of the inspection. 3. If funded or part funded tell the local authority, they took a keen interest too. 4. If the homes management is a charity/trust and do not effectively deal with your complaints, complain to the ombudsman. I just have and will be awaiting the outcome 5. I involved Adult Safeguarding re the bruising but 4 weeks on I have chased them and no response at all. 6. Believe in your self! Very hard to do when you see a relative suffering. When my mother first went in to care 5 years ago it was so distressing. It has been just as distressing for the past few weeks. It is a very hard path to travel.