I am angry, upset and sad. My mother has severe dementia and has been in this nursing home for 5 years. She sleeps most of the day and night getting up for meals. She does not recognise us now. She is thankful to the staff and offers them cups of tea, even though she can't make it. So she is well liked and I am sure has been treated well. Until three weeks ago I had always said this is a good service, looking after my mother well. Then there was a CQC inspection, lots of problems were uncovered. These problems had not directly related to my mothers care but mainly to the active, challenging residents. As a consequence the nursing home was put on special measures and this has made it worse. The managers from all over the organisation descended, loads of people suspended, and loads of agency staff. The "new regime" were very good at flannel at the relatives meeting but not followed through in practice. For the first time in five years I am worried about my mother. When I visited on Monday her toe nails were so over grown they curled over. Until recently she had had a regular podiatrist. A care planning review was held and the only input from the nursing home was an agency nurse, who was very pleasant but had just been there 3 weeks. The meeting was seen as collating information rather than planning how to meet my mothers needs in the coming year. I had a call from the unit at 10.30 at night from the manager returning my call. She sounded grossly tired, ill and apologetic. I felt no confidence. I thought it was a call to say mum had passed, being at that time of night I also had a call the next day at 10pm about my mothers bottom being sore, the message should have been given to someone else. It was not my mother! For the first time yesterday she was wearing someone else clothes. The place has gone down hill. CQC will be keeping the place under scutiny as it is on special measures. I am confused. Should I tell them of my increasing concerns. I feel as though I should but I feel I know enough for the place to be closed down given that it is on special measures. This may be is not in everyone interest. I feel sad to have lost so many staff who I had known for 5 years. I hate seeing agency staff who do not know my mother, working with her not realising she is very deaf and has very poor eyesight. I feel angry and sad and do not know what to do with it. I have been very lucky to have a settled time with my mother for 5 years but it has ended so abruptly.