IS IT JUST ME!!!!!!!!
I phoned the department dealing with our application for attendance allowance today (after the day from hell with mum) to be told that "someone" had "mistakenly" closed our application for mums attendance allowance and therefore we might have to start again as a new applicant. After waiting 81 days (since original application) and being told on numerous times our form was with the "decision maker" i am sorry to say that poor "matthew" on the other end of the phone got it straight in the earhole with both barrels, he painstakingly listened while i released all kinds of abuse on him and i finished off by bursting in to tears. The silence that followed brought on an attack of guilt by me and i apologised for my outburst at this poor boy who probably had nothing to do with the application being closed. What makes me turn from a thoughtful and polite person that has the patience of a saint with mum but the minute an outsider makes one step out of line, turns into a foul mouthed and rude bully.
Please god make tomorrow a better day
Cathy
x
I phoned the department dealing with our application for attendance allowance today (after the day from hell with mum) to be told that "someone" had "mistakenly" closed our application for mums attendance allowance and therefore we might have to start again as a new applicant. After waiting 81 days (since original application) and being told on numerous times our form was with the "decision maker" i am sorry to say that poor "matthew" on the other end of the phone got it straight in the earhole with both barrels, he painstakingly listened while i released all kinds of abuse on him and i finished off by bursting in to tears. The silence that followed brought on an attack of guilt by me and i apologised for my outburst at this poor boy who probably had nothing to do with the application being closed. What makes me turn from a thoughtful and polite person that has the patience of a saint with mum but the minute an outsider makes one step out of line, turns into a foul mouthed and rude bully.
Please god make tomorrow a better day
Cathy
x