This post is not a racist one - rest assured.
I just wondered if any resident's or family members, have had difficulties with any foreign staff providing care?
I have personally found that concerns and complaints go unanswered, on the grounds that it is a racist comment (when it isn't at all!!)
I have complained about this many, many times, but have been told that residents and/or their families, have not complained - and so nothing has been done.
I then argued that residents and their families are unlikely to complain, for fear of home closures and/or causing offence to staff members.
Does anyone feel that they have, or have had, problems in this area?
Charly
I just wondered if any resident's or family members, have had difficulties with any foreign staff providing care?
I have personally found that concerns and complaints go unanswered, on the grounds that it is a racist comment (when it isn't at all!!)
I have complained about this many, many times, but have been told that residents and/or their families, have not complained - and so nothing has been done.
I then argued that residents and their families are unlikely to complain, for fear of home closures and/or causing offence to staff members.
Does anyone feel that they have, or have had, problems in this area?
Charly