For heavens sake! Even if she hadn’t read his notes ,his care plan should be up to date(?)!That would give her an update of his situation in the home. I’m sure I read somewhere that your dad is requiring 2people to lift or move him.How is he getting out of bed? If he is being hoisted then he needs a hospital bed as it will cause a health and safety issue for the carers and your dad.. If he is now developing red areas on his back then he will require turning.(pressure areas again)Are they refusing to assess him? @Cannot get a recliner or hospital bed in his room why cannot they take out some furniture? I hope you get some joy from your doctor.(((hugs))).