Hi there,
I'm going to come at this from the flip side of things. I know it's important to find a nice home for our loves ones but its also imperative to find excellent care. My mums psychiatrist told me that the places that look like the Ritz don't necessarily provide the best care.
My mum started in a residential home specialising in dementia, carpets on all the floors, tables set in the kitchen and dining room with table cloths and vases with flowers, paintings in the walls, ornaments in residents rooms and quite frankly the care was useless. Mum has AD and was discharged from a psych unit into this home. She was there for 5 weeks, they tried to have her sectioned, hated the fact that she removed pictures from walls, didn't appreciate her wandering up and down the corridors etc etc. the worst part was she lost 1st 2lb in a week because nobody could be bothered to sit and encourage her to eat her meals.
They were hung up on her having a shower, hung up on her getting dressed, couldn't wear odd shoes or anything. It was a beautiful looking home but care wise, or doesn't suit mum and her level of AD.
We moved her to an EMI NH, from the outside it looks like the most ramshackled place you've ever seen. When we went into mums room her wardrobe has only 1 door, she had a bed, chest of draws and a sink in the corner of her room. Not long after she moved into the home they gave the whole inside a lick of paint. The wardrobe came out of mums room (she kept taking all the clothes out and dotting around the home) and, because mum spends so much time in her room one day one of the carers went in and painted it, she has a lovely bright pink wall with matching pictures, the other easels are neutral, they found some curtains from somewhere to match and found her a leather chair for the corner.
Mum is what they call a busy person, she wanders (not so much now) but nobody bats an eyelid, she sometimes shouts and bangs on doors, again it's par for the course, she won't sit and eat in the dining room so they put her a table and chair by the window on the corridor and she sits and eats there. Nothing is too much trouble, she lashes out at bath times and soaks the carers, it's all in a days work. It may not look the nicest home in the world, it's certainly not to poshest but the care is 1st class.
If m need encouragement to eat she gets it, all residents that are in their rooms are checked every 15 minutes, they get regular drinks, cakes and biscuits. There is regular entertainment for them to enjoy and all the carers join in. Nobody can remove the photos from the wall as they are all screwed on, if mum wants to walk round with odd shoes on it doesn't matter, if one day she is really resistant to bathing she has a strip wash, clean clothes and they try again the next morning.
We have a home not far from us which is beautiful, lovely gardens, beautifully set out dining rooms, fountains, benches everything you could wish for, even Gordon Ramsey menus, it also has a lovely price tag and lots of complaints and dissatisfied relatives. More interested in fixtures and fitting being spot on than whether or not and incontinence pad has been changed.
I suppose what I'm saying is its not how nice a place is its the care that's important. Mum wouldn't know of she was in a Marriott or a Travel Lodge, the Four Seasons or a Premier Inn. I know we want the best for our loved ones and I'm not saying that you shouldn't look for somewhere nice, just don't discount the ones that need some TLC as a lot of the time these are the very best homes.
Take care
Sharon x