Dear Norman,
Good luck for Friday's talk regarding Direct Payments. I know you will do a sterling job. It is a great pity that S.W. are not educated with the knbowledge of Direct Payments. Thank goodness, I had a good working relationship with the Head of Direct Payments, he actually saw it from a Carer's pospective. They don't seem to understand that we end of with a pile of paperwork and keep accounts. Once it was highlighted, in our area, they sent someone round to the home to do it. It is the same old story, unless we as Carers' bring something up - it goes un-noticed.
Best wishes. Christine