Hi Everbody, Hoping that somebody my be able to give some helpful information. Went to visit NH today noticed on the board in the office that Dad had a dols, as all the other residents do, against his name. I do not know a lot about DOLS to be honest. Dad has no capacity and has been safeguarded quite a few times. Members of staff have been suspended for ill treatment of Dad. I have never had any further feed back from safeguarding or the Manager, but apparently the staff have been cleared of any wrong doing and have been allowed back to work. I seem to left in the dark on a lot of decisions being made regarding Dad and to be honest I am ready to blow my top. I was under the impression that I should have been made aware re the Dols and surely as his COP deputy I could also act as his advocate. I visit the NH at least twice a week and telephone every other day. Dad receives CHC as he is very unpredictable and aggressive. However surely this should not alter the fact that we as family should be informed. Any information would be greatly received before I go in all guns blazing.