Please don't be too hard on the district nurses. They may have had an emergency with their previous patient and as I have a best friend who is a district nurse I know she would stay and sort them out, be it a fall or call an ambulance or sort someone's insulin for them.
They are also given very little time between patients so find it physically difficult to stay on schedule.
No excuse for being surly or rude but we all buckle under pressure in different ways.
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