The local Age UK day centre charges £5.50 for a lunch which costs less than £2.50 to make. The profits are donated to the charity funds not put back into the day centre. They spend practically nothing on activities or prizes. They charge 30p for a game of bingo, winner taking the pot. As I understand the expenses are all paid by the LA or self funding so Age UK is making a profit from those people it is there to help. Other activites I have seen are painting from a childs colouring book. A game which asks questions like "what day is it today?" (the golden rule of not to ask questions is none existent). Music and skittles. Not all the users have dementia about 50%. Most of those who are able just play the bingo, chat and knit. The staff say it's difficult to motivate the users to do activites. The centre has no spray cleaner of any sort for cleaning in the kitchen, no dish cloth and a scouring pad which is really old and caked with old fat residue. Just some very cheap washing up liquid. The washing up water is often really dirty and the draining board and drawer for the knives and forks are really grimey. The knives and forks are laid out on the same table used for all the activities hours before lunch. The users do seem to have a nice time and enjoy themselves. Having said this I do not want to put anyone off going to a day centre as I have also been to another Age UK centre which was totally different, clean with lots of activies and outings. My question is should I speak to the management or keep quiet? None of my realtives use this centre, I'm just a voluteer there.