We went to Salisbury on Saturday, around the cathedral, tea & cake, ice cream. On the way back to the car mum needed the loo. I helped her out of her chair (she can't walk too far these days) and gave her the 20p, which she gave to the attendant. He opened the gate and let her in. A few minutes later she emerged - always a bit confused in a loo, sometimes she locks herself in and can't get out, or can't find the exit.
She was confused about how to trigger the exit barrier. Eventually managed, then stopped half way out, and the barrier closed on her legs. She started to cry, and wobbled, in danger of falling. As I rushed forward to rescue her I noticed the attendant laughing openly.
When I challenged him on this, he just blanked me.
I tried to complain to the council, but their system is **** and I don't expect a reply. Hope the guy learns about dementia one day and perhaps shows a bit more compasssion.
She was confused about how to trigger the exit barrier. Eventually managed, then stopped half way out, and the barrier closed on her legs. She started to cry, and wobbled, in danger of falling. As I rushed forward to rescue her I noticed the attendant laughing openly.
When I challenged him on this, he just blanked me.
I tried to complain to the council, but their system is **** and I don't expect a reply. Hope the guy learns about dementia one day and perhaps shows a bit more compasssion.