There's a long running thread on here about CHC, there's a link to it below, it's sobering reading .
My wife is the same "She can not do anything for herself at all. She sits in the chair all day and can’t weight bare. She has to be Feed gets agitated a lot" she's also incontinent, has been classed as a serious fall risk (if she could get out of the chair) as well as shouting all the time and she's a whole lot better than some of the other residents.
I asked the home manager about CHC and she told me they don't bother to apply any more, I asked "not even for Mrs X", she said "no, if we get it it'll only be for 3 months, but we will support families who apply". Well Mrs X is on a drip sometimes, feed through a tube and is just a lump under a duvet I see if the door to her room is opened, so not in the best of health.
Despite what other people have said on here adverting to help people get CHC isn't any different to advertising to get people their PPI back or "where there's a blame there's a claim", if you can offer professional assistance to someone who can do it for themselves isn't a scam it's a perfectly reasonable service to offer people, same as offering to set up a lasting lower of attorney, most solicitors charge a fortune to fill in a simple form but that's no a scam.
The CCG do give out CHC and maybe fronted by a professional firm who know the rules they might give in easier when all the processes have to be followed, every piece of paperwork is scrutinised and challenged by their team and just give it to you to make you go away, but. at the 3 month review the CQC can withdraw the CHC and you have to go through the whole process again. You figure out who get's rich out of that.
Read the stories on the link below and see what you think your chances of getting CHC are.
As Beate says you can't be speaking to the CHC that's not an organisation and I doubt the CCG would speak to you too much and very much doubt they'd give any sort of opinion given the whole process of applying for CHC, normally it has to be done on paper.
I don't think it's a scam, it is probably a perfectly legal business but you may well be being exploited as any award made when you use this business can be withdrawn later meaning more business for them.
K
https://forum.alzheimers.org.uk/threads/chc-continuing-healthcare-support-thread.86059/