Last time Dad was admitted to A and E following an AWOL episode and a fall, everyone was lovely to him even though the place was heaving. Food and drink isn't a problem in our local one, there is a kitchen with a fridge containing what I would call picnic bags and you always get offered one. Also a tea and coffee machine for patients and people waiting with them to use. Once finished in A and E majors you get shunted to a neighbouring ward which I would really call an overflow place. Basically a full squad descend, Therapists, SocialWorker, Doctors working under a Geriatrician who start to work out your needs and discharge Careplan. I really couldn't fault the speed or their quality of care. The nurses and careworkers on duty however were a completely different kettle of fish. Basically sat by their computers chatting doing the very minimum and refusing to take elderly people to the loo. Every small request seemed a major irritation in fact I took one lady to the loo myself and fed another one. It was a ward with 8 beds with only 5 beds filled, everyone elderly. I asked them to watch Dad whilst I nipped to the loo, I was honestly only gone a few minutes but Dad had gone AWOL by the time I got back. Dad gets admitted for the night and moved to the Medical Assessment Unit, which I always think of as a euphemism for we haven't actually got any beds on wards at the moment but with any luck we will have you out of here quickly before it becomes a problem. Early the next morning I get a call from the discharge team to come in to discuss Dad. On arrival Dad is all over the place, sitting in doctors/nurses chairs, going through drawers, bothering other obviously very ill patients, pressing buttons, you name it he was doing it because he couldn't find his (imaginary) car keys. He was disheveled, grubby and completely disorientated. I felt very sorry for my Dad that there seemed to be no understanding of his Alz/Dementia but hugely sorry for all the other ill patients he was disturbing and quite frankly making their life a misery. They couldn't get rid of him quick enough. Discharge team promised a package of care had been put in place and an hour after getting him home it had. So a very mixed experience for me.