Looking for advice on how to proceed with this please. CHC Checklist completed 4 weeks ago and scored 2 A's. Another assessment completed approx 6 weeks before this scored 3 A's. No further action was taken. No full assessment was done for either checklists?? At the last assessment it was decided to move move from a Dementia home to an EMI as she now qualifed for nursing care due to her severe behaviour. I was informed they would then do the CHC assessment once she had settled into the new home. Assessment took place but second key professional who completed checklist was not invited so did not attend. Key professional has details/proof of all incidents which led to CHC checklist completion. Limited evidence available from new care home. Not all incidents documented. Admitted by staff at assessment. Staff said behaviours were same as those displayed in previous home, no change. Assessor decided to downgrade to High instead of Severe based on not enough examples! He didn't invite the key professional who had those examples. he ignored the care home nurse who said behaviours were still as bad as those listed in the checklist assessment. Assessor said he can only use written evidence not verbal evidence offered by a professional who worked in the new home. He had made his decision he said! They also tried to say we are more looking a the current position not so much the examples that led to completion of the checklist. Also tried to say that placement was wrong previously which means the past examples are not really relevant. But the behaviours are still exactly the same in the EMI home as they were in the dementia home. i don't think the environment has made any difference at all. Also unhappy with conduct of assessor but that's another story. After voicing my concerns to the CHC team i have now been given option of providing further information for panel to consider or having another assessment in 6 weeks but then the previous incidents would not count as they would be too old. Looking at putting in a complaint but wondering about how to go about gathering evidence etc ready for an appeal once we get a decision which i bet my house on will be a No! Obviously there are records out there with different people (care home, GP, consultant, etc etc but how do i get them. I asked previous care home for paperwork as i have LPA but they have not come back to me. I can see gathering evidence is going to be a stuggle. Do i send freedom of information requests offf? How do i do this correctly? The whole thing is such a mess.