Hi everyone, its a while since my last post but I do keep dipping in and out. I have had carers in to mum for over a year now calling twice a week just to check shes eaten/ had meds etc and do a couple of other bits. How ever from the start I've had issues with them about sending a regular carer for both visits or even the same one Tuesday and another one Thurs but at least the same 2 people each week. it just doesn't seem to happen for long,a few weeks and then its all over the place again with different people. I'm not informed if someone is sick or away on holiday and there will be a different carer. I'm in regular contact with the coordinator via email/phone calls and receive plenty of apologies and assurances about this issue and others but they are still happening. Do I change them? The majority of staff do seem to be lovely people but I find all this checking up etc so stressful. The thought of a new company coming in to assess Mum's needs and dealing with the "but I don't need a carer" routine again. Better the devil you know and all that. At present mum does seem to have accepted that they will call midweek because when i tried to add a weekend visit recently she was adamant and said no"it's bad enough Mon-Fri". As she also has a cleaner visit once a week i thought maybe 3 people in a week was enough for her,even though she doesn't always remember them coming. Thoughts appreciated