Mum has had a couple of small falls in the last week and the CH called out paramedics. On both occasions the paramedics assessed her and said she was fine and didn't need to go to hospital. Yesterday my sister was at the home when the ambulance arrived and was told by the paramedics that the the acting manager had said she wanted the family out of the way whilst the assessment was underway. This was obviously because my sister was saying that she didn't think there was much wrong with mum, the home were insisting that she needed an X-ray. The paramedics concluded that she was ok and this was confirmed by the Gp who had also arrived. He actually has now stopped her BP meds as he thinks this maybe why she's a little doddery. Upshot is that even with the GP and paramedics saying mum was fine the acting manager was, and is, still insists she should be in hospital. In fact the acting manager is making a complaint about the paramedic! How do we deal with a CH that think they know better than anyone, the family included, whats best for mum?