Good Evening My Mum has been in a care home now for nearly 5 years and in the last few months things have started to decline within the home, namely staff shortages and some of the carers attitude is questionable? There is about 33 residents all with dementia, a lot that are bed bound, walkers and those that are chair bound. The staff ratio on some nights are 2 because of staff phoning in sick and now over the weekend there were 5 staff on from 8am to 2pm and from 2pm to 8pm there was only 4, this seems to be happening more and more. In the longue there is a wipe board that have the carers and staff nurses names on duty so we as relatives can see who is on duty and who is in charge, tonight i have been to see my Mum and now apparantly the management has bought in a new rule that they will no longer be displaying who is on duty. I feel very insulted as in my opinion it is being hidden from view because they do not want us to know when they are short staffed. I know for a fact that a lot of relatives have put a lot of complaints in to the managment, me included and we are just being fobbed off and treated like idiots. I can see corners being cut, residents suffering, my Mum has lost about 4kg in weight in a month and i being told she is at the end stage of the illness, that is a possible but i am wondering if that there are other factors involved here! Does anyone know if by law they have to display how many staff are on duty?