Does anyone know if the "3 year rule" still applies if the care home refuses to allow access to documentation.
The Information Commissioner's Office have advised my mother's former care home
to release the documentation to me as they are in breach of the DPA - but she maintains that we are not entitled to see records - despite my mother's written and witnessed permission for us to do so.
I've warned the manager against "losing" or destroying the records - can she do so after 3 years, regardless?
The Information Commissioner's Office have advised my mother's former care home
to release the documentation to me as they are in breach of the DPA - but she maintains that we are not entitled to see records - despite my mother's written and witnessed permission for us to do so.
I've warned the manager against "losing" or destroying the records - can she do so after 3 years, regardless?