`Hubby was taken into hospital for assessment for a month and the care he received was outstanding. The hospital were in constant contact , firstly finding out all about him, his history, likes, dislikes, the lot.
Then he has been moved to a care home. He has been there a month and my last visit he looked so neglected that I was shocked. I didn't recognise him, until he spoke. He hadn't had a shave for about a week (and I used to let him go about 4 days before spending some time cajoling him into a shave, so know what 4 days growth looks like) he was in pyjamas, no slippers, his nails needed cutting and he wasn't wearing his hearing aid ... again!
I've been in touch with the CPN and the Home Manager and told them I was very concerned about the neglect that I could see and was now worried about what I couldn't see. They are being addressed, but quite honestly I can't find any reason for it that is acceptable. I'm taking it further with Safeguarding and CQC.
I'm constantly asking about the hearing aid and off the staff disappear to look and never reappear. When I was talking about it they said he didn't arrive at the home from the hospital with his hearing aid, but I've seen it in at least once ... and I've seen a different one in once .. and thought that he had been taken to audiology and received a new one ... but now realise it must be someone's elses
Has anyone had this happen and how did you resolve it and how.
I'd be very glad of your input.
Then he has been moved to a care home. He has been there a month and my last visit he looked so neglected that I was shocked. I didn't recognise him, until he spoke. He hadn't had a shave for about a week (and I used to let him go about 4 days before spending some time cajoling him into a shave, so know what 4 days growth looks like) he was in pyjamas, no slippers, his nails needed cutting and he wasn't wearing his hearing aid ... again!
I've been in touch with the CPN and the Home Manager and told them I was very concerned about the neglect that I could see and was now worried about what I couldn't see. They are being addressed, but quite honestly I can't find any reason for it that is acceptable. I'm taking it further with Safeguarding and CQC.
I'm constantly asking about the hearing aid and off the staff disappear to look and never reappear. When I was talking about it they said he didn't arrive at the home from the hospital with his hearing aid, but I've seen it in at least once ... and I've seen a different one in once .. and thought that he had been taken to audiology and received a new one ... but now realise it must be someone's elses
Has anyone had this happen and how did you resolve it and how.
I'd be very glad of your input.