Reading this has made my heart beat real fast.
I worked in a care home for a good few years as a Senior Care Assistant
and at no time would i suggest a residents family member wash any ones hair.
This gives the job sector we work in a bad name.
If at any time a client needed any personal care i made sure it was carried out by
a care assistant and i was not afraid to carry any task out that needed doing.
Please do not let that care assistants attatude cloud your thoughts of what a good care giver can be. there are a good few of us out there.
Jan1962, I hope my comments didn't sound like I was attacking carers in general. I have actually spoken to a few of the other carers in the home since the incident. They asked how I got on with my Mum's hair. They seem to be in agreement with me and have hinted that certain staff are too stuck on the 'rules'. I will be talking to the Manager. I have worked as a Support Worker for Adults with Learning Disabilities and know that our training focused highly on The Individual's Dignity. If a person needs personal care they need personal care. If that doesn't fit in conveniently with the once-a-week shower and it is ignored, then it looks a lot like neglect to me.