My mum resides in a local authority funded care home and recently developed a nasty cough of which I was very concerned, I made a request to the care home staff if they could call out a doctor to examine her to see if she had a chest infection. I was informed that a doctor had been contacted and would visit her the next day because it was out of hours. The next day (late afternoon) my mother had a very nasty fall and had to be admitted to hospital where it was discovered that she did have a severe chest infection, don't know if this is connected to her fall.. My mother contracted pneumonia at the hospital probably due to the chest infection and passed away a few days later. I have now discovered that a doctor did not make a visit to my mother as promised, instead the doctor phoned the care home and a member of the care home staff said my mother was ok and breathing ok, so there was no need for the doctor to call. I have made a request to the care home, why a doctor did not make a visit when I requested a doctor to call. The care home are not disclosing any information and appear to be trying to pass the buck. The information that I did receive was from my mother GP. I have now put an official complaint to the care home providers why my doctor's request was cancelled and I am awaiting a response. My question is because my mother suffered with dementia and resides in a local authority run care home should the care home have a legal duty to record all care information on her records? Like doctors visits what the doctor said etc..