Can't see own replies to PMs?

[ceetee]

Hi, have just started to use PMs since I received a couple. Have replied but cannot see my replies in Sent Messages. Does that mean you only ever see the received messages or messages you sent but not the ones that are replies? Thanks in advance for response.

 

[jenniferpa]

No, that's not right.

OK when you go to your private message mailbox you will see at the top "folder controls". A bit lower down it will say "jump to folder". In order to see your sent messages you have to click on the box that by default shows "inbox" and slide down to "sent items". The you press "Go".

It will then show you messages that have been sent to you. Click on the titles of each one to see the contents.

 

[florence43]

Me too

I've always had this problem! And in my sent items it shows a big fat 0!

Is there something we should set up or click which enables us to keep the sent messages? I only get to see what I wrote if someone replies and my original message is included.

Don't think thats right...!

 

[POPPY67]

Hi glad its not just me then as iv sent a couple of pm and they never went is it because I do on the phone mobile

 

[BeckyJan]

Try this:

Go to the Control Panel to left of Private Messages page.
Go to Edit Options, then find Messages and Notifications.
The bottom paragraph of this section says 'save a copy ....' tick that box then Click on Save Changes.

Hope that works.

 

[Izzy]

I have just sent a pm with my phone and had no problem. I also checked my sent messages folder and it was there and my message came up. All of my replies to other PMs were also listed there. Not sure what the problem is. Sorry. X

 

[BeckyJan]

Our posts crossed Izzy! I hope my post above yours will help solve the problem.

 

[Izzy]

That sounds right Jan!

 

[Contrary Mary]

Thank you for your post, Jan - I will try that.

I presume that will mean I don't have to remember to scroll down and click on the box to save reply each time!

 

[Onlyme]

Thank you for your post, Jan - I will try that.

I presume that will mean I don't have to remember to scroll down and click on the box to save reply each time!

Yes, but it does mean you have to empty your outbox or you get messages when it gets full.

 

[BeckyJan]

No no need to do it every time, providing you have clicked 'Save Changes'.

 

[jenniferpa]

Ah yes - Jan's right. There is an setting to save sent PMs. Sorry about that. I wonder if the default is not to save and if that could be changed. I'll ask anyway.

 

[ceetee]

Thanks for all the replies. I am glad I was not the only one with that problem. BeckyJan, I have followed your instructions and saved changes. Fingers crossed for next PM reply. I think if the default was to save the replies, that would make it easier for new users. Thanks again, Ceetee.