I am having issues with my gran who is 78. We organized a separate account where she could take out 200 a week because almost 20 000 had disappeared last autumn without anyone knowing where it went. Every time she goes to the bank, she is told that all her other accounts are blocked, which drives her completely crazy (and yes, 10-15 calls per day follow after each bank episode). I have by now been contacted by the bank asking me to organize her money differently so that she does not 'harass' the bank's staff every time she does not get money (because she already took her weekly 200 out) or is told that her other bank accounts are blocked. Any ideas on how to deal with this situation? My gran still lives on her own, I am the only family member involved in care, but I live abroad, so I can only be with her around once a month (and now during Covid things are even more complicated). She obviously also rejects any kind of help at home, she does not want to go to day care, etc.. Any suggestions are highly appreciated!