I need some advice fairly urgently. My mum has been in a care home for five weeks following discharge from hospital - she is funded through a special Covid 19 fund which does not need repaying even though mum will be self funded. When she first moved to the home, I was told that in due course a social worker would undertake an assessment to a retain future care needs and that we, her three children, would be present. I understood that this would also look at mums finances.
Today a different social worker phoned me to say that she will be conducting the assessment and has already spoken to the home, she wanted background information from me re mums care while at home. She said that she will be talking to mum via FaceTime this weekend to assess her - not sure what this assess might be for.
I was then asked to email her copies of the LPAs and three months of all bank statements ( current, savings and ISAs). I can do this but my bother has told me to delete the actual bank details. Also he is not happy at being asked to do this by phone call from someone we do not know.
Could someone explain what the normal process would be if Social Services are involved, should they first asses her care needs and only then get financial information? Why do they need evidence of her finances when she owns her own house and we told them that she will be self funding? Under normal circumstances, I don't think SS would have been involved with mums move to a care home, is that correct?
I don't have a phone number to contact the social worker, her number was withheld and I am now concerned about just emailing such information, although I could email her but I'd like to check here first so that I know the normal procedure.
Obviously we knew that the Covid 19 fund was only temporary and are happy to pay the care home fees as mum is in the home that we wanted for her rather than the initial random choice of the hospital.
I just wondered if anyone here has been involved with SS when the pwd was self finding.
Today a different social worker phoned me to say that she will be conducting the assessment and has already spoken to the home, she wanted background information from me re mums care while at home. She said that she will be talking to mum via FaceTime this weekend to assess her - not sure what this assess might be for.
I was then asked to email her copies of the LPAs and three months of all bank statements ( current, savings and ISAs). I can do this but my bother has told me to delete the actual bank details. Also he is not happy at being asked to do this by phone call from someone we do not know.
Could someone explain what the normal process would be if Social Services are involved, should they first asses her care needs and only then get financial information? Why do they need evidence of her finances when she owns her own house and we told them that she will be self funding? Under normal circumstances, I don't think SS would have been involved with mums move to a care home, is that correct?
I don't have a phone number to contact the social worker, her number was withheld and I am now concerned about just emailing such information, although I could email her but I'd like to check here first so that I know the normal procedure.
Obviously we knew that the Covid 19 fund was only temporary and are happy to pay the care home fees as mum is in the home that we wanted for her rather than the initial random choice of the hospital.
I just wondered if anyone here has been involved with SS when the pwd was self finding.