Are all care homes hopeless? Talking point seems full of horror stories about care or lack of in care homes. My Mum went into care on 26th September. Naively I thought this would make all our lives better including Mums, because they would actually take responsibility for her, make sure she ate and had her medication, alert us of any health issues, inform us of doctors visits so we could attend and generally be 'on the ball' We expected better care than she had been having latterly with my Dad who I think had had enough and had become very passive about her care. However our experience to date has been far from that. So far we have had problems with getting her to eat and her losing weight while in the home. Paperwork re food monitoring not being available when we ask to see it. No-one being able to find where her weekly weight has been noted down (all of these are produced eventually), a promised urine test being forgotten about, an increase in medication not implemented, the home not calling us until after the psychiatrist had visited her so we were unable to attend (though we had requested this). On Monday we attended a care home organised Christmas party and mum arrived soiled - she is not incontinent but does need reminded and help to 'wipe'. This care home used to be the best in the area for dementia, However they lost their manger a year ago and had a year of chaos when according to other relatives standards slipped and relatives were less than pleased with the level of care. However since the new manager and deputy have been appointed things had apparently improved. However I know that they have had so many staff changes that what they have now are vacancies, agency staff new staff and a largely untrained team and the have some way to go before this all settles down. Meantime everyone is stretched and the feeling I have is that it's chaotic and disorganised with poor communication with us and between team members, though carers generally have a nice way with the residents and relationships seem good. Should we hang in there and keep nagging them or quit and look for another home? The trouble is I can't be there all the time and cant keep checking up on them all the time either. What CAN I do? What should I do? Advice needed please. I am furious and frustrated tonight.