hi I'm fairly new here. So mum is double incontinent, very active, but has a fear of the toilet, hard to get here to sit on it, never-mind even use it. So after tears and frustration on my part yesterday morning no joy. In the afternoon the area manager from the care agency called to do an assessment, mum was bright and breezy in hostess mode. When the manager left mum said to me 'do you mind if I use your toilet' lol, I said of course, took her up and she went at sat there no problem. Even bed time was better. Let's hope today will be the same ! But I doubt it lol ?