I am a carer of more than 20 years experience and it is sad but true all the comments regarding carers (and much more besides). The best action is what has be already stated. Write everything down! Spell it all out and then check your requirements are being carried out! Food is a problem if the carer is not used to the British diet - they need to learn!! And really, some agencies have a lot to answer for when employing carers! If a carer has only 15 minutes to prepare a meal they need to either be able to cook (many just don't know how) or they need to have meals that just need to be heated.