Hello. This is the first time I have posted. Please may I get some advice. I struggle working with dementia as it's not the area I'm use to. I am now a carer for a 85 year old lady who has dementia I do 12 hour shifts with this lady. When I first became her carer we had a fantastic relationship and really got on well. However I seem to have done some thing to upset her and now she's very aggressive towards me verbally and physically. I have no idea what I have done wrong how ever she thinks I am somebody else and hates me. Is there anyway I can resolve this situation. Thank you in advance.