What have others done about address details for things like bank accounts etc after moving to a care home?
The staff open Mum’s post for her, as she’s not able to do it herself. Mostly it’s cards from friends which is fine.
But When my sister did change of address stuff lots of banks and places insisted on having Mum’s new address (care home) and not just my sister’s for correspondence. Now the bank have sent Mum a debit card to the home. Thankfully the staff are great and trustworthy and locked it up in the office and gave it to me on my next visit. I really don’t want financial stuff being sent to her there, and the staff reading it - stuff like statements and things. It just doesn’t seem safe.
Can we insist the bank use our address instead. My sister and I have both health and finance POA, and have registered Mum’s lack of capacity with OPG
The staff open Mum’s post for her, as she’s not able to do it herself. Mostly it’s cards from friends which is fine.
But When my sister did change of address stuff lots of banks and places insisted on having Mum’s new address (care home) and not just my sister’s for correspondence. Now the bank have sent Mum a debit card to the home. Thankfully the staff are great and trustworthy and locked it up in the office and gave it to me on my next visit. I really don’t want financial stuff being sent to her there, and the staff reading it - stuff like statements and things. It just doesn’t seem safe.
Can we insist the bank use our address instead. My sister and I have both health and finance POA, and have registered Mum’s lack of capacity with OPG