Interesting one here and something I wouldn't have expected to ask nor what search to do to see if someone else has experienced it. Situation is that family member who doesn't have Financial LPA has managed to put a block on a long standing account and deprive the account holder from making purchases purel,y it appears at the current time, by just saying that this person has Alzheimer's and is unable to make financial decisions on their own. Added to which, from the point at which this claim was made an independent mental capacity assessment was conducted (requested by Social Services Safeguarding) as a result of claims made by this family member and the person was found to have capacity, yet the family member did not go back and advise the company that they were wrong in their claim and as such should have withdrawn this? Not to mention that since this time, transactions have been approved by the family member, which at the time were not advised to the account holder, ie the company had actually taken on board this claim, raised an alert on their order screen and have been not only sharing the purchasing decisions of the account holder with this family member but actually been fulfilling the orders on the authority of a person who has no financial LPA to take those decisions anyway ! Would this not be a GDPR breach to share information in such a way, not to mention a breach of the Human Rights Act and quite possibly a few other laws too, even a criminal law such as misrepresentation / fraud? Any thoughts on this one please?