A notice for users of our mobile app: app update on Friday 28 February

Discussion in 'Welcome and how to use Dementia Talking Point' started by KatherineW, Feb 25, 2014.

  1. KatherineW

    KatherineW Volunteer Moderator

    Oct 2, 2007
    12,655
    London
    You're not making a fuss Jeany. We're looking into the issues you're reporting. :)

    For Android users, there are some screen shots on how to add a picture or a smiley to a post, >>here<<.
     
  2. jeany123

    jeany123 Registered User

    Mar 24, 2012
    19,049
    Durham
    Oh dear its obvious mine hasn't been updated I can't find the update either :eek:
     
  3. nitram

    nitram Registered User

    Apr 6, 2011
    18,828
    Male
    North Manchester
    I don't use the app, I don't have Android I just go straight to the website.
    You don't need the app on your computer.
     
  4. Izzy

    Izzy Volunteer Moderator

    Aug 31, 2003
    59,216
    Female
    Dundee
    Thought I'd try a pic from phone. ImageUploadedByTalking Point1393857683.938499.jpg

    I didn't get a choice of size.
     
  5. jeany123

    jeany123 Registered User

    Mar 24, 2012
    19,049
    Durham
    Did you before Izzy x
     
  6. KatherineW

    KatherineW Volunteer Moderator

    Oct 2, 2007
    12,655
    London
    Thanks Izzy (and lovely picture of Bill :)). Were you able to post different sized pictures via the app on your iphone before now?
     
  7. nitram

    nitram Registered User

    Apr 6, 2011
    18,828
    Male
    North Manchester
    "...Oh dear its obvious mine hasn't been updated I can't find the update either..."

    If the update didn't take at all you should be back to where you were unless the old version now doesn't work but I doubt that very much.

    You've got a corrupt update,that was the object of uninstall/reinstal.
    Try another install.
    If that doesn't work can you find a way to install the old version and live with it for a while?
     
  8. jeany123

    jeany123 Registered User

    Mar 24, 2012
    19,049
    Durham
    I did another install nitram the app is no different from before except I can't change the size of photos, I obviously have never had the update yet ,
     
  9. nitram

    nitram Registered User

    Apr 6, 2011
    18,828
    Male
    North Manchester
    Can you link to any post where you were able to resize the image?
    If so was that image from the camera or gallery?
     
  10. nitram

    nitram Registered User

    Apr 6, 2011
    18,828
    Male
    North Manchester
    Can you now post the same image from the same source please?
     
  11. jeany123

    jeany123 Registered User

    Mar 24, 2012
    19,049
    Durham
    #32 jeany123, Mar 3, 2014
    Last edited: Mar 3, 2014
  12. nitram

    nitram Registered User

    Apr 6, 2011
    18,828
    Male
    North Manchester
    Thanks, I believe you.
    Not that I did not before but the problem is now demonstrated for all to see,
     
  13. truth24

    truth24 Registered User

    Oct 13, 2013
    5,726
    North Somerset
    #34 truth24, Mar 3, 2014
    Last edited: Mar 3, 2014
    My grandaughter, partner and great grandson and, no, I can't alter the size! 1393861708580.jpg

    Sent from my GT-N5110 using Talking Point mobile app

    Trying a photo for you.
     
  14. nitram

    nitram Registered User

    Apr 6, 2011
    18,828
    Male
    North Manchester
    To continue remote diagnostics.
    What version of Android are you both using?
    Can anybody using Android resize, if so what version?
     
  15. jeany123

    jeany123 Registered User

    Mar 24, 2012
    19,049
    Durham
    It isn't Android it's a iphone
     
  16. nitram

    nitram Registered User

    Apr 6, 2011
    18,828
    Male
    North Manchester
    #37 nitram, Mar 3, 2014
    Last edited: Mar 3, 2014
  17. Izzy

    Izzy Volunteer Moderator

    Aug 31, 2003
    59,216
    Female
    Dundee
    ImageUploadedByTalking Point1393864266.110711.jpg

    I'm not asked to resize on the iPad either but to be honest that suits me fine.
     
  18. jeany123

    jeany123 Registered User

    Mar 24, 2012
    19,049
    Durham
    Yes but I want to :D

    just the way I could last week
     
  19. nitram

    nitram Registered User

    Apr 6, 2011
    18,828
    Male
    North Manchester
    Izzy's images

    >>>AS WAS<<<

    >>>AS IS<<<

    jenny123
    Looks like you have to grin and bear it for the time being or find a source of the old version.
     

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