Hi @Helly68 Sorry to hear about your mum and glad you can visit as you please. Sadly the guidance is poor and non-directional so many CH's in the area are misinterpreting it. Hoping for resolution soon@Palerider I hope you get a response soon. It is good that they are forwarding it on, just hope they are not passing the buck.
My Mum is now on end of life care and I and other close family members can visit, with prior arrangement. We have to wear masks, gloves and aprons and have our temperature taken on arrival. We can then go and sit near her in her room - she is now bed-bound.
We access the unit by a back route to avoid other residents.
Sadly Mummy has had a sudden decline and is now not eating or drinking. She may rally but we don't really know how long we have. I have to say the home have been great and I was able to visit as soon as I was notified of the decline. I feel so sad to be in this position but also for those who are not being able to visit.
I do wonder about the local interpretation of the rules by individual homes. Sadly, the recent national guidance wasn't a lot of help.