I have just had my mum on the phone again on tears, she is absolutely exhausted. My dad is getting more confused by the day and waking mum up all through the night. They came to see them in the morning when he is not too bad and they visited him at the day centre and they say he is not bad enough to warrant permanent care. But they don't come after 4pm when he is at his worse time.mum leaves constant messages but only gets palmed off by thr receptionist, and they don't ring her back until 2weeks later. She is at her wits end and I am 200 miles away. Please tell me what I can do to help her get some help.