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    Local Government Ombudsman finds in our Favour but has now legal power to enforce itl

    The care home has failed to apply the recommendation from the complaint I placed with the Local government Obudsman which reads: "The care provider failed to provide appropriate care in terms of Mr X’s nutrition and hydration for the whole period that Mr X was in the home. It should...
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    Care Home - poor quality care, negligence and repayment of fees

    I have a situation where there was a safeguarding issue with regard to the poor quality of care my father in law received in a care home. The care home admitted negligence. As my father in law was a self-funder I would have expected a refund of care fees. The response I have had is:- The owner...