Every time my husband can't use a piece of equipment he wants to go into a shop and get advice. The latest is his mobile phone. He had a Dora phone and he found he couldn't use that. So I tried to simplify a smart phone to use but he can't seem to read the instruction 'swipe the screen'. Basically he has got to the stage where he can't use a mobile phone. So how do I stop him going into a mobile phone shop and either being made to look a fool or being sold a phone that will be no use and waste money which we can't afford?