Hi Lizzy - I'm sorry its proving to be this hard for you and your Mum at the moment. Do you think Fiona's suggestion of a sling with clothes over might help? Mind you, if she is getting dressed before the carers arrive, I guess that's going to be almost impossible to arrange anyway
The times carers arrive is really ridiculous, I know It was something I used to get complaints about, over and over , when I worked home care, and I don't know a way round it. Most of the clients wanted to get up and go to bed within the same 1 - 2 hour time slot. So you have say 150 people on your books, to get them all up/to bed at the same time, saying a 30 minute call for each, how many staff do you need on duty to accommodate them all at the time that they want? And that's before you factor in calls where two staff are needed. And if the agency did that, then it would cut down on the number of hours of available work, and staff would find that they were limited in what they could earn. Its a nightmare - and results in some poor clients either languishing in bed till mid morning, or having to go to bed at stupid times like 7pm. I just don't know how it can be solved.
I'm glad you have another agency who have a time slot free to suit your Mum - fingers crossed you can switch to using them xxxx
The times carers arrive is really ridiculous, I know It was something I used to get complaints about, over and over , when I worked home care, and I don't know a way round it. Most of the clients wanted to get up and go to bed within the same 1 - 2 hour time slot. So you have say 150 people on your books, to get them all up/to bed at the same time, saying a 30 minute call for each, how many staff do you need on duty to accommodate them all at the time that they want? And that's before you factor in calls where two staff are needed. And if the agency did that, then it would cut down on the number of hours of available work, and staff would find that they were limited in what they could earn. Its a nightmare - and results in some poor clients either languishing in bed till mid morning, or having to go to bed at stupid times like 7pm. I just don't know how it can be solved.
I'm glad you have another agency who have a time slot free to suit your Mum - fingers crossed you can switch to using them xxxx