I ring Mum at her care home if I haven't been able to visit for a few days. When I rang this morning asking to speak to her a member of staff brought her to the phone. I introduced myself and she recognised my voice - she sounded bright and cheerful but then told me she was sad. I asked why and she said she has to leave [the home]because of Mother's wishes, (my grandmother who has been dead for 30 years). She became inconsolable and and although I said I will arrange for her not to leave, she is still very tearful. I don't live near the home and I work so I can't just jump into the car and see her - so, should I ring her? Maybe it's just not a good idea. We ended the call with her reasonably happy but I felt horrible. Ringing her assuages the guilt I feel, but leaves Mum in tears. I just hoped she forgot I rang.