Hello,
My Mother died in May in a nursing home from vascular dementia. Mum was self funding. I have received the final bill. Only to find Mum has been charged an additional 14 days after she had died. I questioned this and was informed it was in the terms and conditions. I can't say I remember this, and it certainly wasn't pointed out to me. Has anyone else come across this? I feel like she has been violated, an being penalized for dying.
My Mother died in May in a nursing home from vascular dementia. Mum was self funding. I have received the final bill. Only to find Mum has been charged an additional 14 days after she had died. I questioned this and was informed it was in the terms and conditions. I can't say I remember this, and it certainly wasn't pointed out to me. Has anyone else come across this? I feel like she has been violated, an being penalized for dying.