complaints proceedure
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Just found this thread, here is the complaints proceedure if you need it for nhs,
First port of call, usually nurse, receptionist, doctor within ward occured, if you state that you want to make a complaint they have a obligation to direct you in the right direction / and or manager... as this not happened contact,
Patient Advocacy Liasion service (PALS) will act for you and try and sort out problem, is one based in every nhs hospital and primary care trust, usually somewhere prominant like reception, your could also proberbally get through on the phone to.
You can also contact CHI which is the commision for health improvment, which monitors the quality of care recieved in hospitals, they can ensure that action is taken to improve standards, just google it and you should get it.
sorry did try and put this on the other tread about nhs complaints, if someone sees and could move please feel free, it keeps just jumping on to here, maybe not to hot on IT tonight, thanks
sorry to hear about your trouble, hope this helps
soulsmilin
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Just found this thread, here is the complaints proceedure if you need it for nhs,
First port of call, usually nurse, receptionist, doctor within ward occured, if you state that you want to make a complaint they have a obligation to direct you in the right direction / and or manager... as this not happened contact,
Patient Advocacy Liasion service (PALS) will act for you and try and sort out problem, is one based in every nhs hospital and primary care trust, usually somewhere prominant like reception, your could also proberbally get through on the phone to.
You can also contact CHI which is the commision for health improvment, which monitors the quality of care recieved in hospitals, they can ensure that action is taken to improve standards, just google it and you should get it.
sorry did try and put this on the other tread about nhs complaints, if someone sees and could move please feel free, it keeps just jumping on to here, maybe not to hot on IT tonight, thanks
sorry to hear about your trouble, hope this helps
soulsmilin
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