Just had a notice through off my mums care home asking me to add a little more money to her account as the balance is now only £4.00.
Basically all we do is give in some money to her account and if she wants anything (toiletries or what-ever) they can provide it for her instead of her waiting for us to call round.
At the beginning of April I asked what she had left and told it was £33, the lady said she never really asks for anything and all she does is get her hair done every now and then. The last time she got it cut it was £6.50.
When we went last weekend she had had her hair done (a shampoo and set sort of thing) on the bill we got today she has been charged £25 for it For a start round our way pensioners are not charged anywhere near that amount for a shampoo and set (even with adding a cut on top!) and also mum would never ever pay £25 for a hair do!!
How can they justify asking a person (who clearly doesn't understand the value of money anymore and has little understanding of what is happening around her all the time) for £25???
I did sign a form to say she was allowed to have whatever she wanted, however I waas told at the time of signing that the price of a hair do is around £7 and never more than £10!
I am fuming here and trying to calm down before I call round tomorrow to see what they are playing at
Basically all we do is give in some money to her account and if she wants anything (toiletries or what-ever) they can provide it for her instead of her waiting for us to call round.
At the beginning of April I asked what she had left and told it was £33, the lady said she never really asks for anything and all she does is get her hair done every now and then. The last time she got it cut it was £6.50.
When we went last weekend she had had her hair done (a shampoo and set sort of thing) on the bill we got today she has been charged £25 for it For a start round our way pensioners are not charged anywhere near that amount for a shampoo and set (even with adding a cut on top!) and also mum would never ever pay £25 for a hair do!!
How can they justify asking a person (who clearly doesn't understand the value of money anymore and has little understanding of what is happening around her all the time) for £25???
I did sign a form to say she was allowed to have whatever she wanted, however I waas told at the time of signing that the price of a hair do is around £7 and never more than £10!
I am fuming here and trying to calm down before I call round tomorrow to see what they are playing at