My dad was attacked in his home by another resident, and it transpired this man had done it to a few others. I spoke to the manager and asked for him to be removed and they told me they'd been trying but couldnt find anywhere else for him to go and his family wouldnt take him back. He was also attacked and abused by A MEMBER OF STAFF over a 3 month period, witnessed by co-workers, one of whom reported it eventually. There was an investigation which took 5 weeks and the outcome was that she was found guilty . However, she was deemed to be fit to nurse after retraining, and it was said the incidents were more malpractice than malice so she kept her job! Why does being pushed under water by the shoulders and being told you are a (religious bigotted comment) not constitute malice i dont know. The system let us down badly with their enquiry. The "lady" in question was moved off her unit to another part of the building but she was and still is there. I didnt feel justice had been done for my dad, so in answer to your question, i honestly dont know what to advise you. All i would say, in hindsight i should have pressed more for charges to be brought against . Not sure though if it is/was possible to do the same about another resident. I told my dad if someone hit him in future hit them back as hard as you can. I also managed to have "a word" with his attacker one night after visiting and assured her that if she did it again she'd have more than the authoities to worry about. I was sure i'd get in trouble but i never heard it mentioned again. Its soul destroying knowing you have to leave your loved one in a place where you fear for their safety. I would have strong words with the CH manager and let them know you want this sorted out. I am like a lion where my dad is concerned and i'd fight to the death to protect him. Thankfully theres not been another incident, to my knowledge.