I have been told this morning by one of mum's carers that the time has been changed to an earlier time of 08.00 from 08.45 which had been changed from 09.30 and the evening slot from 1930 to 18.30[this last time without any consultation with us the PAYING clients] The 09.30 slot was perfect and suited us both down to the ground, I had time to get up, washed and dressed and mum breakfasted before they arrived to get her washed and dressed, we just about scramble to be ready for 08.45 and there have been days when mum has been still asleep when thay have arrived and the processes have to be reversed,ie getting her washed and dressed before her breakfast which goes down like a lead balloon. At what point do I get mad with them and change companies as the girls themselves are very nice and mum is happy with them and she has actually begun to remember them. From my point I have to come to a decision as how to tackle the "bullies" in the office who do the rota's they are writing them without thought to the client's needs, do I mention that the girls are arriving late and leave early on a regular basis, which I accept because they have done all that is required for mum and they do not have travel time allocated. I would appreciate some some help with how to phrase my displeasure and mum's huge dislike of being undressed for bed at 6.30 in the evening!
I kow this sounds petty and not of much import but this is disruptive to mum's routine and has a profound effect on her sundowning episodes, her anxiety levels are shooting through the roof of late and any further changes.... and even more petty is that I have to get up even earlier.
I kow this sounds petty and not of much import but this is disruptive to mum's routine and has a profound effect on her sundowning episodes, her anxiety levels are shooting through the roof of late and any further changes.... and even more petty is that I have to get up even earlier.
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