How to prevent my dad subscribing to more TV packages?

[Mumof3kids]

Virgin Media replied to a post I created on their Customer forum:



When subscribing to new channels you'd need to type a pin in the remote to do so, to avoid this you can change this pin yourself by following these steps:

1. Help & Settings
2. Press Home on the V6/TiVo remote control
3. Then select Help & Settings > Help >TV Care on TiVo (at top of screen)
4. Then select Reset My Pin

This would make it so he wouldn't accidentally purchase something through the remote if he wasn't aware of this pin code.

 

[nitram]

I received an email advising Mr Mockridge left VM in June 2019!!

Try
lutz.schueler@virginmedia.co.uk

No mention of forwarding email to new CEO?

EDIT

See you have had a response from their customer forum.