ive recently had a run in with my mother’s bank. I have an old enduring POA which is registered. All I want to do is do internet banking for my mother’s account. If I lodge the POA with the bank they say they automatically assume nil capacity and will stop,her debit card. She lives with me so I can monitor her use and I’m trying to encourage small bits of independence. They are adamant. The only option is to take away her card and issue a new one, to me, which I then authorise her to use. This feels like it would be a massive slap in the face for her. Surely if I have POA I ought to be able to decide what capacity my mother has and not have the bank make that decision for me. Does anyone else have any experience?