Ok , so mums care home has had a dire CQC report (they visited unannounced in early December) and the overall rating is INADEQUATE!
We are aware that the management structure has completely changed in the last few months (indeed we met with the new manager when we first looked at the home, and she explained that she was bringing in a new head of care and had plans to make improvements) and that a senior member of staff has literally just returned from maternity leave.
The staff are unfailingly caring and kind and mum has settled well. She is not distressed, and no longer askes for me or my brother. She has had a medication review and we are in close contact with the GP to reduce medications where possible. Mum has appointment scheduled for a diabetic review and a lymphedema review, so all good there. there are activities that mum does join in with etc. Mum is assisted to eat at mealtimes and looks well.
I am torn. This is hardly the report we wanted to read, but do we think he worst or hope for the best with the new team in place. Any concerns we have raised (mum had her support stockings for her lymphedema on the wrong legs - they are made to measure) are swiftly acknowledged and acted upon. We are advised of any falls, however minor - mum has had 6 in 4 weeks, the last one on Sunday in the dining room at tea time when she cracked her head on a chair. An ambulance was called but a hospital visit was not necessary. The OT visited yesterday and the GP will again be looking at medications (particularly Risperedone , which we would like removed).
The Local council sent independent social worker carrier out mums DOL on Friday and in view of the CQC report is going to suggest it is approved for only 3 months. He did however say that he had visit the home on several previous occasions and did not find it to be the way it is reflected in the report.
I am concerned that mums local council will want her moved as they would not even have considered this home if they had know of the report beforehand.
My brother and I visit at all different times and I can honestly say I have yet to feel there is any failing that I can see. A great deal of the report relates to admin, but I know incorrect/incomplete records are a real issue as this affects care plans, medication, safety
So worried