My mother has been in the same residential home for 10 years. She is declining rapidly since a hospital admission of April 2016 following a fall, chest infection & eye infection. This year she has had 3 falls - one of which I wasn’t told about straight away. In June this year I was shocked to see that mum could barely walk and by the beginning of September she needed hoisting out of armchair and wheelchair for getting around. Although the ambulance was called out for one of her falls I cannot see a record of anything being down after her last fall. I was told that the Dr would be called out the next morning. I was worried that she had a cut to the back of her head and no one was called out that evening. The staff checked her over and said she was ok . Bearing in mind my mum cannot speak - how could they be sure she was ok! They are not nurses only caters. Should they have got the ambulance out again as it was the second fall in 4 days!.? Anyone experienced this?