I have POA and manage my Dad's accounts. Our local branch is closing so I want to move Dad's money to the one remaining bank in town. This morning I got a phone call from the person I am meeting tomorrow to arrange this.
" Will your Dad be coming with you?" " No he is in a care home, I have POA"
" Oh , we will need to prove his identity. Does he have a passport?" " It ran out, he's been in a care home for over 3 years"
" A driving licence? Any Utility bills?" " I have POA I manage everything, everything comes to my address." She went on through the list of acceptable documents but of course we don't have any with Dad's name and the address of the care home. I pointed out that we can not be the only people in this situation but she can't seem to find a waiver or clause to cover the use of POA.
Do all banks have the same protocols or does anyone have any ideas on documents that might be acceptable to prove that Dad lives in the carehome?
Just another hurdle................
" Will your Dad be coming with you?" " No he is in a care home, I have POA"
" Oh , we will need to prove his identity. Does he have a passport?" " It ran out, he's been in a care home for over 3 years"
" A driving licence? Any Utility bills?" " I have POA I manage everything, everything comes to my address." She went on through the list of acceptable documents but of course we don't have any with Dad's name and the address of the care home. I pointed out that we can not be the only people in this situation but she can't seem to find a waiver or clause to cover the use of POA.
Do all banks have the same protocols or does anyone have any ideas on documents that might be acceptable to prove that Dad lives in the carehome?
Just another hurdle................